To keep your payments secure and to make sure you receive your payments on time, you’ll need to connect your PayPal and UserTesting accounts. For more information, review the article, “How do I get paid?”
Applicants in India: To receive payments, you'll need to create a PayPal Business account instead. For more information, please contact PayPal.
Applicants in Thailand: You may need to take additional steps in order to receive payments from us. Please contact PayPal for more information.
Follow these steps to connect your accounts:
- Click or tap on the Connect PayPal account button on the Connect PayPal tile.
NOTE: If you don’t have a PayPal account yet, you can make a new one. Just click or tap on the Create PayPal account link instead.
- You should be redirected to the PayPal website. Follow the onscreen instructions to log into your PayPal account. Following these steps will automatically connect your PayPal and UserTesting accounts.
NOTE: Your banking details stay private and are not shared with UserTesting.
- Once you’ve linked your PayPal account, return to the checklist to make sure that the badge for this step is marked as Done.
TIP: If you’re having trouble connecting your account, please review these troubleshooting steps.
