Welcome to UserTesting—we’re excited to have you here! As a UserTesting participant, you’ll enjoy more testing opportunities and benefits, including:
- New ways to share your feedback with some of the most popular brands across the world
- Automatic payments to your PayPal account
If you have more questions about what to expect as Testapic joins the UserTesting family, please review our FAQ :
- How can I learn more about UserTesting?
- What should I know about UserTesting’s Terms of Service?
- What will happen to my Testapic account?
- What happens to the money I’ve earned with Testapic?
- How does UserTesting protect my data and privacy?
- How do I receive test payments from UserTesting?
- In what currency will I receive my earnings from UserTesting?
- How do I get set up with PayPal?
- How many tests can I expect to take?
How can I learn more about UserTesting?
We invite you to visit our website to learn who we are and how we help your favorite brands.
To discover how UserTesting participants' feedback has shaped customers’ products and experiences, check out some customer stories from brands like Deezer and Microsoft.
For help with setting up your UserTesting account or taking tests, please take some time to explore the Support Center.
What should I know about UserTesting’s Terms of Service?
When you become a UserTesting participant, you accept and agree to follow a set of policies that include our Contributor Terms of Service and Contributor Code of Conduct. These policies outline our expectations of contributors as they access and use our Platform.
What will happen to my Testapic account?
Once Testapic is permanently closed, your account and personal data will be removed from the platform.
What happens to the money I’ve earned with Testapic?
You have up to 5 years from the date you've taken your paid test to claim your unpaid earnings—no minimum payment amount is required! Please contact our support team to request your earnings.
How does UserTesting protect my data and privacy?
Protecting your data and privacy is important to us.
We’re proud to comply with both the General Data Protection Regulation (the “GDPR”) and the California Consumer Privacy Act (the “CCPA”).
We do not sell your personal information. Any personal information we collect is used only for legitimate business purposes.
Additionally, we have established practices to keep your data safe and empower you to decide what information you want to share with customers.
For example, you can:
- Decline or quit any test you’re uncomfortable taking
- Report any instances where the customer requests prohibited personal information
To learn more, please review our Privacy Policy and help article about protecting your privacy while testing.
How do I receive test payments from UserTesting?
As a UserTesting participant, you don’t have to meet a minimum payment amount to receive your earnings.
We’ll automatically process a payment to your PayPal account for each test you complete and upload successfully. This payment will usually arrive in your PayPal account 14 days after submitting your test. Learn more about test payments.
In what currency will I receive my earnings from UserTesting?
We send all payments in USD, but you can easily convert the money in your PayPal wallet to another currency. Learn how to convert your currency in PayPal.
How do I get set up with PayPal?
When you sign up with us, we’ll ask you to connect your PayPal account. All you need to do is log into your PayPal account, and we’ll take care of the rest. Learn more about setting up PayPal payments.
If you don't have a PayPal account yet, you can use this link to sign up for a new one.
How many tests can I expect to take?
Most UserTesting participants complete one or two tests a week, but test availability can fluctuate depending on customer demand.
Learn about some common reasons you might find fewer tests on your dashboard.