How do I change my account email address or password?

We'll always send you an email anytime there's a change to your email, password, or PayPal settings. Learn more about keeping your account secure.

Keep reading to learn how to change your account information:

• How do I change my account email address?
• How do I change my account password?

How do I change my account email address?

1. Open your dashboard menu, and click Settings.
   
   
   
   
   
2. Once you're on the Settings page, scroll to the Edit email section.
   
   
   
   
   
3. Click Change.
   
   
   
4. To keep your information safe, you’ll receive an email with a one-time code. Look for an email with the subject line, “Your UserTesting verification code.”
   
   
   
   
   
5. Copy the verification code from the email and paste it into the Enter verification code field. You’ll also need to enter your current UserTesting password.
   
   
   
   
   NOTE: We’ll never ask you to enter your verification code anywhere other than your dashboard. Please don’t share this code outside of our platform.
   
   
6. Click Update, and you’re all set! 

How do I change my account password?

1. Open your dashboard menu, and click Settings.
   
   
   
   
   
2. Once you're on the Settings page, scroll to the Edit password section.
   
   
   
   
   
3. Enter your current password and your new password. You’ll need to enter your new password twice to confirm it’s correct. 
   
   
   
4. Click Update, and you should be good to go!