The Quality Team manually reviews all 1- and 2-star rated tests to make sure that customers' ratings are fair. Once the review is complete, the team will send you an email with your final rating and any relevant coaching to help you on your next test. You can also find this information from your dashboard under the Test history tab.
You can view your rating from your dashboard under the Test history tab. Follow these steps:
- Select the Test history tab, and then click on your test to view more details.
From a computer:
From the UserTesting mobile app:
Look for your rating and any available comments under the Review and feedback section.