We ask our customers to rate videos based on how helpful they are, with five stars being the highest. Since we want to provide our customers with a high-quality experience, contributors with higher average ratings will receive more test opportunities.
However, don't worry if your first test doesn't go so well. We know that things don’t go perfectly in your first test and speaking your thoughts out loud may take some getting used to. What matters most is that you try to complete the tasks as best as you can.
We also understand that ratings can be subjective, so we review all tests that are rated 1 or 2 stars from our customers, and we will clear any low rating that we determine isn’t warranted.