When you first open the UserTesting App for iOS, you’ll be asked to sign in with your email and password for your UserTesting account.
Accept a Test
Once you’re signed in, you’ll see a list of available tests for your device. Tap “Accept” or “Take Screener” to begin a test.
After you’ve qualified, you will see the following guidelines. Please be sure to keep these guidelines in mind when completing the test.
After the guidelines, you’ll see a Microphone Check. You won’t be able to proceed until the recorder determines that your audio is loud enough. You will see a “Continue” button at the bottom of the screen once your audio has been verified. NOTE: When testing on your mobile device, try to be aware of where your mic is. If you are covering it with your hand, your audio will be muffled and the customer may struggle to hear your feedback.
Next, you’ll interact with a short tutorial on how to use the task button. The task button is used to navigate between the task instructions and the test website. Tap the minus (-) button to hide the tasks and view the website. Tap the plus (+) button to view the task again. You can also drag the button around the screen if it is blocking an area of your screen that you need to see.
Record Your Screen
Finally, you’ll need to grant the UserTesting app access to record your iOS screen. Tap through the instructions until you see the “Try It Now” button.
Tap UserTesting in the list so that you see a checkmark next to it, and then tap the microphone icon so that it turns red. Tap “Start Broadcast” to begin sharing your screen with the UserTesting App. You should see a countdown until a red bar appears in the background at the top of your screen and a timer appears next to UserTesting.
At this point, your screen is being recorded. Tap anywhere on the background to return to the instructions in UserTesting. You’ll be taken directly to the scenario of the test.
Upload Your Test
After you complete and submit your test, your test will start uploading. When the upload is complete, you’ll see a message saying that your screen has stopped broadcasting. Tap “OK” to dismiss the message, and you’ll be able to return to your dashboard to view more tests.
Here's a helpful video* that walks you through a demonstration test so you know what to expect when you take tests on the UserTesting Mobile App for iOS devices.
For an actual test, you should provide more feedback. The more detailed your feedback, the more helpful your video will be for the customer and the more likely you'll receive a high rating.
* To view the video in HD, right click the video and choose the appropriate setting.