Review this article to learn more about how and why a customer might ask you to complete a test longer than the standard 10-15 minutes.
When to expect my bonus payment
How to handle a test that takes longer than expected
How to identify a longer test
We allow some customers to create tests that are designed to take longer than 25 minutes to complete. For these longer tests, the customer should include a screener to determine if you're comfortable spending more time than usual to offer your feedback.
Customers may also offer a bonus payment to compensate you for the extra time spent on longer tests. The bonus amount can vary, but you should always have the opportunity to review the payment amount before you take the test (in the screener questions, requirements, or scenario).
However, you should always make sure to end your test before you reach 60 minutes, either by stopping your recording or reporting a problem.
When to expect my bonus payment
Please also keep in mind that our team manually processes bonus payments, so you likely won't see these payments immediately reflected on your dashboard. If youโre offered a bonus payment in a test, please reach out to our Support Team, and they will process the payment as soon as they can.
How to handle a test that takes longer than expected
If you're taking a test that seems to be running long, and you were not warned ahead of time, please click on the question mark or help button
to report a problem.