We’ve put together the following list of tips to help you have a great testing experience and earn high ratings from customers. Remember, contributors with higher ratings see more testing opportunities!
Before you accept a test:
- Read and understand any requirements to make sure that you qualify for the test.
For example, If the customer includes a requirement that you must live in Australia, don't accept the test invite if you live in the United States.
If you don't meet the requirements, you'll probably end up wasting your time with the screener questions, and if you somehow make it to the test anyway, it won't take long for the customer to realize you weren't a good fit for a test. This means you risk receiving a low rating from the customer and cancellation of your test payment.
- If there’s a screener, honestly answer each question.
Remember, it pays to be honest.
If you complete a test when you don’t meet the requirements, it'll be a waste of your time as well as the customer’s time. The customer will likely give you a 1-star rating and request that we cancel your payment for the test.
- Make sure your personal content isn't in plain sight.
You should close any personal chats, tabs, windows, applications, or other private information that you don’t want to be recorded.
While recording a test:
- Carefully review the scenario.
Take some time to read and understand the scenario so that you have the right frame of mind for the test.
Monitor your audio.
You should see the microphone icon fluctuate as you speak your thoughts out loud. If you see the red alert icon, that means your audio is too loud and may be distorted.
If you don’t see the microphone icon fluctuate when you speak, then the recorder isn't picking up your audio.
If you can't seem to fix your audio issues, then you should quit the test.
Read each task carefully and try to complete them to the best of your ability before you click Next.If you experience a problem during test, and you can't complete most of the tasks, you should report a problem.
Customers often need you to complete tasks in a certain order so it’s important not to stray from the tasks or click ahead before you are done.
Don’t just read what you see.
Explain what you’re thinking so that the customer knows why you like or dislike something.TIP: Customers rate videos based on how helpful they are, so the more detailed feedback that you can provide, the more likely you will receive a high rating.