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Can I change my display language on the UserTesting platform?

Contributor Support
Updated

The UserTesting platform is now available in English, German, and French! To experience our platform in German or French, you can simply change the language settings of your browser or device. See detailed instructions below. If you need further assistance, please reach out to our Support Team.

Change your display language on a computer:

Change your display language on a mobile device:

Chrome

  1. Click the three dots on your browser window.
    A screenshot of a open Google Chrome browser window with a red arrow pointing to the browser menu icon

  2. Select Settings from the dropdown menu.
    A screenshot of the Google Chrome menu opened and the Settings option selected

  3. Scroll down and click to open the Advanced section, and then click the arrow next to Language to open the options.
    A screenshot of the Google Chrome Advanced Settings page with the Language options expanded

  4. Click Add language to add a supported language to your list (English, German, or French).
    A screenshot of an open window in Google Chrome settings titled Add languages. German is in the search field and German-Deutsch is selected from a list of search results.

  5. Click the three dots next to your preferred language, and then select Move to the top.
    A screenshot of the Google Chrome Language settings. The option Move to the top is selected for one of the listed languages.

  6. Restart your browser and return to UserTesting. The platform will now display in your preferred language!

 

Firefox

  1. Click on the menu icon on your browser window.
    A screenshot of a open Mozilla Firefox browser window with a red arrow pointing to the browser menu icon

  2. Select Settings from the dropdown menu.
    A screenshot of the Mozilla Firefox browser menu opened and the Settings option selected

  3. Scroll to the Language section in Language and Appearance, and then click Choose… next to Choose your preferred language for displaying pages.
    A screenshot of the Mozilla Firefox browser language settings with an arrow pointing to the Choose button

  4. In the pop-up window, click Select a language to add… and search for a supported language (English, German, or French).
    A screenshot of the Mozilla Firefox Web Page Language Settings window with German (Germany) selected
  5. Click Add to confirm your selection.
    A screenshot of the Mozilla Firefox Web Page Language Settings window with a red arrow pointing to the Add button
  6. Restart your browser and return to UserTesting. The platform will now display in your preferred language!

 

Safari

  1. Click the Apple, then select System Preferences.
    A screenshot of the Mac system menu open and the System Preferences option selected
  2. Click on Language & Region, and then select the Apps tab.
    A screenshot of the Mac Language & Region settings open and the Apps tab selected

  3. Click the add button (+), and then select a supported language (English, Deutsch, or Français).
    A screenshot of the Mac Language & Region settings. A window to add a new app to the list is open, and Safari has been selected from the Application drop-down menu options in the Application field. German is highlighted in the Language drop-down menu.

  4. Click Add, and then click Relaunch Now to apply your change.
    A screenshot of the Mac Language & Region settings. A window to select an application and a default language is open. Safari has been selected from the Application drop-down menu options, and German has been selected from the Language drop-down menu options.A screenshot of the Mac Language & Region settings open and a window with a message indicating that the language settings for Safari have changed and confirming if the user wants to relaunch the app to applying the new settings. The window includes a Don't Relaunch and a Relaunch Now button.
  5. Return to UserTesting. The platform will now display in your preferred language!

 

Edge

  1. Click the three dots on your browser window.
    A screenshot of a open Microsoft Edge browser window with a red arrow pointing to the browser menu icon

  2. Select Settings from the dropdown menu.
    A screenshot of the Microsoft Edge browser menu opened and the Settings option selected

  3. In the Languages section, click on Add languages.
    A screenshot of the Microsoft Edge Languages settings with a red arrow pointing to the Add languages button

  4. Search for a supported language (English, German, or French) and click Add.
    A screenshot of the Microft Edge Add languages window with German in the search field and German-Deutsch selected in the search results

  5. Click the three dots next to your preferred language, and then select Move to the top.
    A screenshot of the Microsoft Edge Language settings. The option Move to the top is selected for one of the listed languages.

  6. Restart your browser and return to UserTesting. The platform will now display in your preferred language!

 

iOS

  1. Go to Settings > General > Language & Region > iPhone Language.
    image1.pngimage6.pngimage20.png

  2. Search for a supported language (English, German, or French) and then tap the button to Change to [your selected language]. Your iOS device will restart at this point.
    image14.pngimage12.png

  3. When you return to the UserTesting app after your device restarts, the app will display in your preferred language!

Android

There are many different devices that use the Android operating system, and each of those devices has different settings. For device-specific instructions on how to change your preferred language, please perform a Google search for “change language settings on a (insert device model)” and follow the instructions.



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