During a test
- When should I report a problem while recording?
- How do I quit a test or report a problem on a computer?
- How do I quit a test or report a problem on a mobile device?
- What do I do if the UserTesting Android app crashes?
- What do I do if the UserTesting iOS app crashes?
- There's a "Test in progress" message stuck on my dashboard.
- There's an issue with the desktop screen recorder.
- I exited the test. Can I try again?
- Why did the recorder disappear?
- There's a message that says, "Do not close this window." What will happen if I do?
- Why did I receive an email saying “it has been more than 15 minutes” since I accepted a test?