Welcome to UserTesting!
This article answers some of the most common questions from applicants. We're excited to help you feel confident as you get started.
The basics
Payments
Technical requirements
How do I apply?
Visit our sign-up page or download the UserTesting app on iOS or Android. Then, create your account and complete each task on your applicant checklist:
- Confirm your email address
- Set up PayPal payments
- Create your profile
- Take a practice test
Curious about the practice test? Find out what to expect.
Is there an age requirement to join?
Yes, you must be at least 18 years old to apply.
Does it matter where I live?
No! We welcome contributors from around the world. 🌍
Are there any language requirements?
We currently support testing in English, French, and German. To apply, you’ll need to speak, read, and write fluently in one of these supported languages.
Can I reapply?
Yes, but only once. If your application isn’t successful the first time, you're welcome to try again.
How soon can I start taking tests?
Once you complete all tasks in your applicant checklist—including your practice test—you’ll be able to view available tests on your dashboard.
If you're ready to start your application (or just curious about what to expect), you can review our guidelines for taking the practice test on a desktop or mobile device.
How much do tests pay?
Each test pays differently depending on things like test type, duration, and customer demand. You’ll always know how much a test pays before you accept it.
When do I get my test payments?
We send each test payment to your PayPal account, where it usually arrives 14 days after you complete your test.
Is PayPal the only way to get paid?
Yes, you must have a verified PayPal account to receive payments. To learn more, check out our PayPal Verification Guide.
Are my payments taxed?
UserTesting doesn’t withhold any taxes. You’re responsible for reporting your income as required in your country.
What kind of device do I need?
You can use a desktop or mobile device, but it must meet our minimum system requirements:
Windows
| Component | Minimum requirement |
| Operating system | Windows 10 (64-bit) or later (latest version recommended) |
| Memory (RAM) | At least 8 GB |
| Storage | At least 20 GB free |
| Graphics (GPU) | Intel UHD 620 / Nvidia GTX 950 or equivalent |
| Screen resolution | 1920x1080 |
| Screen ratio | 16:9 |
| Browser | Chrome, Edge, or Firefox (latest version) |
| Upload speed | At least 5.0 Mbps |
Mac
| Component | Minimum requirement |
| Operating system | macOS 12 (Monterey) or later |
| Memory (RAM) | At least 8 GB |
| Storage | At least 20 GB free (SSD preferred) |
| Processor (CPU) | Intel Core i5 / Apple M1 or later |
| Graphics (GPU) | Apple M1 GPU / Intel Iris Plus or later |
| Screen resolution | 1920x1080 |
| Screen ratio | 16:9 |
| Browser | Chrome, Edge, Firefox, or Safari (latest version) |
| Upload speed | At least 5.0 Mbps |
iOS
| Component | Minimum requirement |
| Operating system | Latest two iOS versions |
| Storage | At least 400 MB free |
| Battery life | At least 20% |
Android
| Component | Minimum requirement |
| Operating system | Android 8.0 or higher |
| Storage | At least 400 MB free |
| Battery life | At least 20% |
Do I need a microphone?
Yes—for most tests, you’ll need to speak your thoughts out loud. A built-in microphone on your phone or computer usually works just fine. If you'd like, you can use an external mic too.
Do I need to download anything?
- On a computer: No download needed. The test runs in your browser.
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On a mobile device: You’ll need to download the UserTesting app from the App Store or Google Play.