Support Topics

• Applying to UserTesting

  Find answers to common questions about applying to the UserTesting Contributor Network.

• Getting Started

  Learn what to expect, how to manage your account, and how to navigate your dashboard.

• Getting Paid

  Find answers to common payment questions and issues.

• Recorders and Tools

  Find out how to download and use our different recorders and tools.

• Test Types

  Review the different types of tests you may encounter and tips on how to succeed.

• Troubleshooting

  Try these steps if you run into issues while using our platform or tools.

• Privacy and Other Testing Policies

  Learn how we protect you and our customers through our policies.