Although testing is a fun way to make a little extra cash, it’s serious business for our customers, so we ask that you don’t accept any tests if you’re not ready to focus on the tasks and give your honest and constructive feedback.

When you signed up for the UserTesting Contributor Network, you agreed to our Terms of Service and our Content Policy.

Here are some important points to keep in mind*:

Your Account

• You certify that you are at least 18 years of age.
  
  
• You will provide us with accurate and up-to-date profile information.
  
  
• You will only create one account.
  
  
• You will not allow anyone else to use your account.​​
  
  
• You will not conduct any tests when traveling outside of the country listed in your profile.
  
   

Testing

• You will answer screener questions honestly and will not accept tests when you don’t meet the stated requirements.
  
  
• You will not communicate directly with customers outside of UserTesting or solicit work from them
  
  
• You will ensure that your feedback and video recording are appropriate for public display. The recordings are provided to customers for their business use.
  
  
  • We welcome your honest and constructive feedback, but you must refrain from using obscene, inappropriate, or offensive language, images, or communication.
    
    
  • If participating in a Live Conversation test or a test that requires Face Recording, you will be aware of what your webcam displays and keep things appropriate.

• You will not copy or take screenshots of any part of a test.
  
  
  • You might end up testing websites or apps that aren't public yet so you promise to keep all test information confidential.
    
    

*The points above are summarized from our Terms of Service and do not cover the entirety of the terms you agreed to. You can read our full terms here and the Content Policy here.

If you have any questions or concerns, our dedicated Support Team is here to help! You can reach out to our team here.