Welcome to the Contributor Support Center!
Bienvenue au Centre d'assistance aux contributeurs de UserTesting !
Willkommen im Support-Center für UserTesting-Testteilnehmer*innen!
Here you can learn how to apply to the UserTesting Contributor Network, get answers to frequently asked questions, and contact our support team.
Vous y trouverez la façon de vous inscrire au réseau de contributeurs UserTesting, des réponses aux questions les plus fréquentes et la possibilité de contacter notre équipe d'assistance.
Hier erfährst du, wie du dich für das UserTesting-Testteilnehmer*innen-Netzwerk bewerben kannst, erhältst Antworten auf häufig gestellte Fragen und kannst unser Support-Team kontaktieren.
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  1. Contributor Support Center
  2. Getting Started

Getting Started

Understand the UserTesting basics such as how to manage your account and use your dashboard.

Getting started

  • Getting started with UserTesting
  • Can I change my display language on the UserTesting platform?
  • Overview of the UserTesting Recorders
  • What are the system requirements for the Seamless Desktop Recorder?
  • FAQ: Screeners
  • When will you review my first test?

Testing basics

  • Think out loud—Why sharing your thoughts matters
  • Top tips for recording a successful test
  • Mobile testing tips
  • How many tests can I expect to take?
  • How long should my recordings be?
  • When can I expect to receive new tests?
See all 10 articles

Dashboard

  • Quick Guide: Navigating the dashboard on a computer
  • The mobile dashboard
  • What is the test feed?
  • How do I decline a test?
  • When should I use the Messages section?
  • I received an email about a new test. Why can't I find it on my dashboard?

Profile and account

  • How can I change the country on my profile?
  • FAQ: Username
  • How do I edit my demographic profile?
  • How do I change my account email address or password?
  • FAQ: Managing my personal data
  • FAQ: Account Security
See all 8 articles

Ratings

  • FAQ: Ratings
  • How is my rating calculated?
  • Why wasn't my test rated?
  • Why did my rating drop?
  • Can you review my low rating?
Contributor Support Center
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