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  1. Contributor Support Center
  2. Getting Started

Getting Started

Understand the UserTesting basics such as how to manage your account and use your dashboard.

Getting started

  • FAQ: Getting Started
  • Can I change my display language on the UserTesting platform?
  • Overview of the UserTesting Recorders
  • What are the system requirements for the Seamless Desktop Recorder?
  • FAQ: Screeners
  • I can't pass the screeners or qualify for a test.
See all 11 articles

Dashboard

  • Mobile Testing Tips
  • Desktop dashboard glossary
  • The mobile dashboard
  • What is the test feed?
  • How do I decline a test?
  • When should I use the Messages section?
See all 7 articles

Profile and account

  • FAQ: Username
  • How am I notified of new tests?
  • How do I edit my demographic profile?
  • FAQ: Account Security
  • How do I update my email, password, or PayPal?
  • How long will my UserTesting account stay active?
See all 7 articles

Ratings

  • FAQ: Ratings
  • How is my rating calculated?
  • Why wasn't my test rated?
  • Why did my rating drop?
  • Can you review my low rating?
  • Will a low rating impact the number of test invitations I receive?
Contributor Support Center
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