Customers are looking for honest feedback from participants engaging with their products and experiences for the first time. If you retake the same test, your responses might not be helpful, and this can affect your rating and payment.
In this article
Why it matters
Customers rely on feedback from different people with fresh perspectives. If you've already completed a test, you can't provide responses that reflect a true first-time experience.
If a test feels familiar, it’s okay to quit the test and look for a new match. When you focus on tests you haven’t completed before, you're doing your part to create a fair experience for other participants and provide helpful feedback for customers.
How to tell if it's the same test
You might’ve already taken the test if:
- The screener questions are the same
- The instructions or scenario sound familiar
- The tasks match a test you’ve done before
If anything feels familiar, pause and take a moment to think before continuing with the test.
What to do if the test feels familiar
If you realize a test feels familiar, go ahead and quit it.
Quitting a test doesn't impact your rating or account in any way.
Still unsure?
Ask yourself:
- Does this test feel new?
- Are the instructions and tasks something I haven’t done before?
- Can I give honest, first-time feedback?
If you're not sure, it's okay to move on and look for a different test.
Let’s review: How to avoid taking the same test twice
- You should only take a test once, even if it shows up on your test feed again.
- If the screener questions, instructions, or tasks seem familiar, you should quit the test and choose another one. Taking the same test twice might cause the customer to give a low rating and cancel your payment.