Contributor Support Center
Try these steps if you run into issues while using our platform or tools.
Before a test
I need help. What are my support options?
During a test
How do I report a problem while recording?
I exited the test. Can I try again?
Why did the recorder disappear?
There's a message that says, "Do not close this window". What will happen if I do?
Why did I receive an email saying “it has been more than 15 minutes” since I accepted a test?
After a test
FAQ: Upload Issues
Why was my test so long?
My test said it uploaded. Why can't I take another test?
How to resolve audio issues
How do I test my microphone?