Before a test
- I'm having trouble logging into my account.
- I can't connect or update my PayPal account.
- Why does the test invite say the test is no longer available?
- There's an "All responses recorded" message on my test invite.
- How do I unmute my microphone and reshare my screen in Safari?
- How do I unmute my microphone and reshare my screen in Firefox?
During a test
- When should I report a problem while recording?
- How do I quit a test or report a problem on a computer?
- How do I quit a test or report a problem on a mobile device?
- What do I do if the UserTesting Android app crashes?
- What do I do if the UserTesting iOS app crashes?
- There's a "Test in progress" message stuck on my dashboard.