Welcome to the Contributor Support Center!
Bienvenue au Centre d'assistance aux contributeurs de UserTesting !
Willkommen im Support-Center für UserTesting-Testteilnehmer*innen!
Here you can learn how to apply to the UserTesting Contributor Network, get answers to frequently asked questions, and contact our support team.
Vous y trouverez la façon de vous inscrire au réseau de contributeurs UserTesting, des réponses aux questions les plus fréquentes et la possibilité de contacter notre équipe d'assistance.
Hier erfährst du, wie du dich für das UserTesting-Testteilnehmer*innen-Netzwerk bewerben kannst, erhältst Antworten auf häufig gestellte Fragen und kannst unser Support-Team kontaktieren.
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  1. Contributor Support Center
  2. Troubleshooting
  3. Help with recorded tests

Help with recorded tests

  • When should I report a problem while recording?
  • Why is the status of my completed test Canceled?
  • How do I quit a test or report a problem on a computer?
  • What happens if I accidentally submit my test?
  • How do I quit a test or report a problem on a mobile device?
  • Why was my test so long?
  • There's an issue with the desktop screen recorder.
  • I exited the test. Can I try again?
  • Why did the recorder disappear?
  • There's a message that says, "Do not close this window." What will happen if I do?
  • Why did I receive an email saying “it has been more than 15 minutes” since I accepted a test?
Contributor Support Center
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