When there’s an issue connecting your PayPal account, you’ll notice a Try again badge. This could happen because there’s an issue with your login details or because you tried to connect a PayPal email address that’s already linked to an existing UserTesting account.
Make sure your PayPal login information is correct, and try connecting your account again. For help with your account, please visit PayPal’s Help Center or contact PayPal Customer Service.
- The PayPal account you use to set up payments should be registered in your name. In other words, you can't use another person's account.
- You should never share your PayPal account with another contributor.