Before you can participate in some tests, customers may require you to accept their confidentiality terms. Tests that require a confidentiality agreement will include a badge to let you know to expect this requirement.
Learn more:
- Why do I need to review special confidentiality terms for this test?
- Who is the confidentiality agreement between?
- What does this mean for me?
- How long do I have to review the additional confidentiality terms?
- What personal data do you share?
- Will declining the additional terms or the test affect my rating?
Why do I need to review special confidentiality terms for this test?
You have already agreed not to share information about the tests you take through UserTesting. You can find the details of this agreement in our Terms of Service.
Some customers design tests that have sensitive or highly confidential information. For these tests, customers might include additional confidentiality terms you must review before taking the test.
Who is the confidentiality agreement between?
The additional confidentiality terms are between you and the customer requesting the test. These confidentiality terms are in addition to the Terms of Service.
What does this mean for me?
We strongly encourage you to read the additional confidentiality terms and make sure you are comfortable complying with those expectations before taking the test.
How long do I have to review the additional confidentiality terms?
Once you accept a test from your dashboard, you have 15 minutes to start recording. This means that any terms must be reviewed within that 15-minute window. If you do not start recording within this window, the test will be released so another contributor can complete it.
What personal data do you share?
Once you've accepted the additional confidentiality terms, we'll share your username with the customer running the test. The customer will also have access to the test recording and the demographic information in your UserTesting profile.
The customer may have a legal entitlement to additional information about you. If requested, we'll also provide the customer with:
- The date and timestamp of when you reviewed and confirmed you will comply with the confidentiality terms
- Your name, email address, PayPal email address, and the IP address from where you accessed our platform while completing the test
Will declining the additional terms or the test affect my rating?
No. Your rating will not be affected if you choose not to accept the additional terms.