When you finish your Live Conversation, your recording automatically begins uploading to Zoom. The recording will transfer to the UserTesting platform only after this initial upload. This means there will be a longer delay between when you end the Live Conversation and when it appears in your Test History.
Learn more about tracking your test history
You may notice that your Live Conversation isn't yet listed in your Test History or that the status of your test is Processing.
If your Live Conversation isn't in your Test History after 24 hours, please contact Support for help.