Our UserTesting App for iOS lets you view and take tests directly from your iOS devices. This article will help you start taking tests on your iPhone or iPad and answer any questions you might have!
- What are the requirements for running the UserTesting app on my iOS device?
- How do I take a test using the UserTesting app for iOS?
- A test invite on my computer dashboard says I have to use the UserTesting app to take it. What does that mean?
- I need help passing the microphone check.
- How do I switch between the tasks and the test website or app?
- How much will I be paid for tests I complete with the UserTesting app?
- Will my face be recorded?
- I accidentally exited the test. How do I get back into the app?
What are the requirements for running the UserTesting app on my iOS device?
Your device must have:
- Either of the two latest iOS versions
- 400MB of free space
- At least 20% battery life.
How do I take a test using the UserTesting app for iOS?
Follow these three simple steps to download and install the UserTesting app:
- Install the UserTesting app from the App Store. Review our installation guide to learn more.
- Log in using your UserTesting username and password.
- View tests directly from your mobile device.
When you log into the app, you'll automatically see the Tests for this device view. This view shows tests that you can complete on your current device.
From the Tests for other devices view, you can also view and decline tests that require another device (such as a computer). If you're interested in taking a test on your computer or another mobile device, sign in to that device to view the test invite.
A test invite on my computer dashboard says I have to use the UserTesting app to take it. What does that mean?
This message means you can only take that test on a mobile device with the UserTesting app. To take the test, install the app on your mobile device and log in. The test will display on your mobile dashboard.
I need help passing the microphone check.
First, make sure you're not covering the microphone on your device. This can muffle your audio and prevent you from passing the microphone check. If you've made sure you aren't covering your microphone and still can't pass the microphone check, try uninstalling and reinstalling the UserTesting app for iOS.
How do I switch between the tasks and the test website or app?
It's as easy as a tap of a button! Use the task buttons to switch between the tasks and the test website or app. Tap ( - ) to hide the task and view the test website or app. Tap ( + ) to view the task again. You can also drag the task button around the screen if it's blocking your view of the web page.
How much will I be paid for tests I complete with the UserTesting app?
Reward amounts range depending on the test type. Check your test feed to see the amount you'll get paid for each test.
Will my face be recorded?
No, we only record your screen, voice, and where you touch the screen. However, some customers might request that you share your camera and show your face during the test. Before these tests, you should always see a screener to ask if you're comfortable doing this.
I accidentally exited the test. How do I get back into the app?
If you navigate away from the UserTesting app during a test, you can enter it again by tapping on the red bar at the top of your device screen or tapping on the UserTesting app from your home screen. However, if you quit the test or close the recorder, you won't be able to get back into it.