There are a few different browser extensions you might use to take tests, depending on your device. Use this article to learn how to install and uninstall the UserTesting Browser Recorder extension.
Learn more:
- System requirements
- Installing the UserTesting Browser Recorder
- Uninstalling the UserTesting Browser Recorder
System requirements
Windows
| Component | Minimum requirement |
| Operating system | Windows 10 (64-bit) or later (latest version recommended) |
| Memory (RAM) | At least 8 GB |
| Storage | At least 20 GB free |
| Graphics (GPU) | Intel UHD 620 / Nvidia GTX 950 or equivalent |
| Screen resolution | 1920x1080 |
| Screen ratio | 16:9 |
| Browser | Chrome (latest version) |
| Upload speed | At least 5.0 Mbps |
Mac
| Component | Minimum requirement |
| Operating system | macOS 12 (Monterey) or later |
| Memory (RAM) | At least 8 GB |
| Storage | At least 20 GB free (SSD preferred) |
| Processor (CPU) | Intel Core i5 / Apple M1 or later |
| Graphics (GPU) | Apple M1 GPU / Intel Iris Plus or later |
| Screen resolution | 1920x1080 |
| Screen ratio | 16:9 |
| Browser | Chrome (latest version) |
| Upload speed | At least 5.0 Mbps |
Installing the UserTesting Browser Recorder
You’ll be prompted to install the Browser Recorder when accepting a test on your dashboard. You can also use this link to install the Browser Recorder.
To install the extension from the Chrome web store:
1. Click Add to Chrome.
2. Click Add extension.
You’ll know the extension has been added once you see the blue button change to “Remove from Chrome”.
3. Return to your UserTesting dashboard once you've installed the extension.
Uninstalling the UserTesting Browser Recorder
To uninstall the UserTesting Browser Recorder, go to chrome://extensions in your Google Chrome browser. Then:
1. Click Remove on the UserTesting Browser Recorder tile.
2. Confirm by clicking Remove again.
The UserTesting Browser Recorder should now disappear from your extensions.